TERMS OF USE

Welcome to Goodlife Healthcare Limited, a company incorporated under the applicable laws of Bangladesh, and registered within Bangladesh (also refer as “Goodlife Plus,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of the Goodlife Plus website, mobile application, and all related services (collectively referred to as the “Platform”).

The Services are available to individuals who register on the Website in accordance with the procedures determined by Goodlife Plus from time to time. By accessing or using the Platform, you agree to comply with and be legally bound by these Terms of Use (“Agreement”). If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

1. Acceptance of Terms

1.1. Your access to and use of the Platform confirms that you have read, understood, and agreed to these Terms.
1.2. These Terms apply to all users, including visitors, registered customers, and subscribers.

2. About Goodlife Plus

2.1. Goodlife Plus operates as an online healthcare and pharmacy platform.
2.2. We facilitate the sale and delivery of pharmaceutical products, healthcare items, and related services in compliance with applicable laws.
2.3. Pharmaceutical dispensing is conducted under the supervision of licensed and qualified pharmacists, where required by law.

3. User Eligibility

3.1. You must be at least 18 years old to create an account or purchase products that require a prescription.
3.2. By using the Platform, you confirm that all information provided by you is accurate and complete.

4. User Account and Security

4.1. You are responsible for maintaining the confidentiality of your login credentials.
4.2. You agree to notify Goodlife Plus immediately if you suspect unauthorized access to your account.
4.3. Goodlife Plus is not liable for losses resulting from unauthorized use of your account.

5. Orders and Services

5.1. All orders placed through the Platform are subject to product availability and verification.
5.2. We reserve the right to cancel or refuse any order at our discretion, including cases of incorrect pricing or suspected misuse.
5.3. Delivery timelines are estimates and may vary due to operational or external factors.

6. Prescription Medicines

6.1. Prescription-only medicines require a valid prescription issued by a licensed medical practitioner.
6.2. Goodlife Plus may verify prescriptions before processing orders.
6.3. Orders for prescription medicines may be declined if documentation is incomplete or invalid.

7. Pricing and Payments

7.1. Prices displayed on the Platform are subject to change without prior notice.
7.2. The final price payable will be shown at checkout.
7.3. In case of pricing errors, Goodlife Plus reserves the right to cancel or correct the order.

8. Returns and Refunds

8.1. Returns are accepted only for damaged, defective, or incorrect products, subject to our return policy.
8.2. Certain products, including prescription medicines, may not be eligible for return unless required by law.
8.3. Refunds, where applicable, will be processed according to our refund policy.

9. Intellectual Property

9.1. All content on the Platform, including text, images, logos, software, and design elements, is the property of Goodlife Plus or its licensors.
9.2. You may not copy, reproduce, distribute, or modify any content without prior written permission.

10. Prohibited Conduct

You agree not to:

    • Use the Platform for any unlawful purpose
    • Attempt to gain unauthorized access to our systems
    • Interfere with the proper functioning of the Platform
    • Upload harmful software or malicious content
    • Engage in fraudulent or misleading activities

11. Third-Party Services

11.1. The Platform may contain links or references to third-party products or services.
11.2. Goodlife Plus does not control or guarantee third-party services and is not responsible for their actions or content.

12. Limitation of Liability

12.1. Goodlife Plus provides the Platform on an “as is” and “as available” basis.
12.2. We do not guarantee that the Platform will be uninterrupted or error-free.
12.3. To the maximum extent permitted by law, Goodlife Plus shall not be liable for indirect, incidental, or consequential damages.
12.4. Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

13. Privacy and Data Protection

13.1. Your use of the Platform is also governed by our Privacy Policy.
13.2. We collect and process personal information in accordance with applicable data protection laws.

14. Suspension and Termination

14.1. Goodlife Plus may suspend or terminate your access if you violate these Terms.
14.2. We may also suspend services for maintenance, upgrades, or legal compliance.

15. Force Majeure

15.1 Goodlife Plus shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, strikes, or system failures.

16. Governing Law and Jurisdiction

16.1. These Terms are governed by the laws of Bangladesh.
16.2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangladesh

17. Changes to These Terms

17.1. Goodlife Plus reserves the right to update or modify these Terms at any time.
17.2. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms, please contact:

Goodlife Plus
📞 Phone: +8801946805225
📧 Email: info@goodlifeplus.com.bd